✅ 📄 Refund Policy – BIG Smart Study
💙 Our Promise to You
At BIG Smart Study, we understand how important it is for educators and parents to invest in high-quality educational resources. We take pride in creating printable worksheets that are clear, effective, and ready to use.
We want you to feel confident in every purchase you make from us.
📦 About Our Products
All of our items are digital downloads (such as PDFs, printables, and worksheets). No physical products will be shipped.
Once your payment is completed, you’ll immediately receive:
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A download link on the confirmation page
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An email with access to your files
🔁 Refunds & Returns
Because our products are digital and delivered instantly, we do not offer refunds, returns, or exchanges.
We kindly ask that you review the product description and preview images carefully before purchasing. If you’re unsure whether a product is right for you, feel free to contact us first — we’re here to help!
🛠️ Download Issues or File Problems?
We want your experience to be smooth. If you:
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Can’t access your files
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Downloaded the wrong version
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Need help using the resource
Please contact us at:
📧 support@ibigsmart.com
We’ll get back to you quickly and do our best to assist you!
✅ Thank You for Supporting Our Small Business!
Your support means the world to us. By purchasing from BIG Smart Study, you’re helping us create even more high-quality resources for teachers and learners around the world.